24 Jul 2024

Consumer Data Right Strategic Review: July 2024

A report finds that overall customer engagement with the CDR has been low, and CDR-enabled innovation has struggled to resonate with consumers.

The strategic review of Australia's Consumer Data Right (CDR) highlights significant challenges and future directions. After four years, consumer engagement remains low, with only 0.31% of bank customers actively sharing data. The review recommends an accelerated, economy-wide roll-out of CDR, targeting sectors like energy, telecommunications, and insurance to enhance competition and innovation. Key considerations include ensuring consumer benefits, market efficiency, and secure data sharing practices, fundamentally transforming Australia's digital economy.

More information on this report can be found here.