No matter the industry, size, or focus, email management is one thing all organizations struggle with when it comes to compliance. Email is a slippery problem because every email sent creates at least one email in response. Pair that with the medium’s flexibility and varied employee behavior, and you see situations where the most confidential and sensitive business content sits right next to irrelevant and trivial stuff.

Email has been with us for four decades, and we’re still struggling with the problem of retention.

Many solutions today merely serve as email storage repositories, leading to the over-retention of information, increasing risk and storage costs.

So, how do you solve this? Like many tricky issues, you need a strategic approach to solving the problem and the courage to put it into place.

Enforcing a bold email compliance policy requires courage across the organization, from executives exchanging confidential information to frontline staff whose inboxes are relatively uncomplicated. Defining clear retention and disposal policies to mitigate risks is paramount.

But you also need the right technology to manage various employee mailboxes better, ensuring periodic disposal according to predefined schedules. With all these pieces in place, you can help make the struggle of email compliance a thing of the past.

In this talk, learn:

The limitations of current email management strategies and methods such as individually managing each email, archiving all emails, or requiring users to handle every important message
How these methods fall short.
Why the response is a mixture of the right strategy and the courage to enforce it.
The right steps to follow to make this a reality.
How to effectively manage low-value, high-volume email content.

Inbox Indigestion: 40 Years of Email and Retention Pain | Presented by Kris Brown

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Speakers

Kris Brown